Collaboration merges AutoTechIQ’s educational platform with AutoOps’ scheduling system to identify vehicle issues and book repair services
Santa Barbara, Calif.—AutoTechIQ and AutoOps have announced an integration designed to enhance the customer experience for car owners seeking repairs and maintenance. This collaboration merges AutoTechIQ’s educational platform with AutoOps’ integrated scheduling system, creating a seamless process from identifying vehicle issues to booking repair services.
AutoTechIQ captures part of the 90 million annual Google searches by individuals looking for solutions to their car problems. By educating users on potential root causes and the benefits of Digital Vehicle Inspection (DVI), AutoTechIQ empowers car owners to make informed decisions about their vehicle’s needs. The platform then connects those consumers to certified auto repair professionals.
With the integration of AutoOps, service advisors can now immediately contact users who are looking for solutions to their car issues on AutoTechIQ.com and, additionally, receive scheduled appointments with an AutoTechIQ-certified auto repair shop right in their PoS Scheduler.
“We are excited to partner with AutoOps to offer an integrated solution that simplifies the journey from diagnosing car issues to scheduling necessary repairs,” said Uwe Kleinschmidt, CEO of AutoTechIQ. “This collaboration is a significant step forward in enhancing customer satisfaction and operational efficiency for auto repair shops.”
Steven Fafel, Co-Founder of AutoOps, added, “Our goal has always been to provide the best scheduling experience for both customers and auto shops. By integrating with AutoTechIQ, we can now offer a comprehensive solution that addresses the needs of car owners from Google Search to Scheduled appointments.”
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